Hi All,

My advice is to use something from RRR. I cannot remember its name, but do not 
use BMC Migrator.

I've started with Migrator than used RRR for daily syncs. In the end it proves 
that we have correctly synchronized last records/thickets, while the first 
records/thickets where out of sync.

Daniel

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Antonio Monizza
Sent: Monday, February 11, 2013 7:10 PM
To: [email protected]
Subject: Upgrade ARS 7.1 to ARS 7.6.04 SP4 - UNICODE issue

** Hello listers,

we're upgrading an ARS 7.1 patch 7 non UNICODE on AIX 5.3 against an Oracle DB 
with UTF8 character set to ARS 7.6.04 SP4 always on Oracle with UTF8

As a first step we're doing the upgrade on our dev environment, then we'll 
proceed with test env and finally with prod

During the installation process, after the Type of Installation (Upgrade, 
Overwrite, Server group) step, for which we selected the Upgrade option, the 
Installer gave us the following error:

"The database is configured for UNICODE but your system LANG variable is set to 
C
You must change your LANG variable to a supported UNICODE language before you 
can complete this installation"

Now:
1) our current ARS 7.1 non UNICODE installation has been always running without 
any problem on a UNICODE Oracle db
2) our idea is to avoid all the complications involved in transforming our ARS 
installation into a UNICODE ARS, mostly because we realized in the past that it 
wasn't possible to change ARS from non UNICODE to UNICODE during the execution 
of the ARS 7.1 upgrade scipt, and BMC told us to do a fresh new installation 
and data exp/imp instead, which is not feasible for us

We just opened a ticket to BMC and they told us that the upgrade from 
Non-Unicode to Unicode environment and Unicode to non-Unicode is not supported 
from ARS 7.5 onward, and that we should tell our DBA to change the database to 
non-Unicode to proceed with the ARS 7.6 upgrade

Again, for a number of reasons we cannot change our DB to non UNICODE.

How should we proceed now? Any tips?

Thanks a lot in advance

Kind Regards,
Antonello Monizza

_ARSlist: "Where the Answers Are" and have been for 20 years_

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