Like Doug said, that error has not bearing on the startup of the AR System server. You can initialize the AR System startup log by modifying the armonitor.conf file, and putting the s flag in the line that has the arserver startup defined. This will create a new log file in the AR Server directory.
You could also have a look at the armonitor.log file (though that might not tell you much beyond just the regular start server and stop server logs.) Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug Sent: Friday, February 22, 2013 10:01 AM To: arslist@ARSLIST.ORG Subject: Re: BMC Remedy ARS Service could not Start This error is reported, but should not stop the AR System server from starting or from functioning fully. This message should have no relationship to any issue about starting the environment. I assume there is nothing else in the error log and the server service is not just taking a few minutes to get going. If you cannot get it started, I strongly suggest you open an immediate ticket with support to get their assistance. Doug Mueller From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Naoufal El Hilali Sent: Friday, February 22, 2013 3:42 AM To: arslist@ARSLIST.ORG Subject: BMC Remedy ARS Service could not Start ** Hello guys, I am trying to start the arsserver service but I cannot start it. When I check the event log I got an error said: 390600 : Une licence fixe d'application de ce type a été attribuée à plus d'utilisateurs que le nombre de licences valides en votre possession : (ARERR 9852) : BMC:Problem Mgmt which is in English: An Application fixed license of this type has been assigned to more users than the number of valid licenses you have Can any one please help me, I tried to reboot the server but it does not work Naoufal El Hilali _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
