Kerry,

Another option is via SLQ and Bulk Insert (If someone there has DB skills, a 
job/script can be scheduled.)
You will need a SQL Client on the machine that will run SQL.  Recommend a DB 
user other then ARAdmin

  *   Create Table (Holder Remedy table or DB Table and Create a Remedy View 
Form against it)
  *   Need a 15 CHAR unique column (SQL can set one)
  *   Use Bulk Insert to import the data
  *   Verify the data
  *   Once data is in a DB Table (Remedy Table or Remedy View Form against DB 
Table) you can run Remedy Code against it and Push/Pull/Manipulate... 
(Escalations, Filters)

Examples


BULK INSERT EmployeeDB.dbo.Employees

FROM 'C:\Data\EmployeeData_c.dat'

WITH

  (

    DATAFILETYPE = 'char',

    FIELDTERMINATOR = ',',

    ROWTERMINATOR = '\r\n'

  );



OR




BULK INSERT mdb_cleanse.dbo.[@repository employee list]
FROM ‘C:\Users\djones\Documents\Run Queries\Employee_List.csv’
WITH
(
FIELDTERMINATOR = ‘,’,
ROWTERMINATOR = ‘\n’
)


Google Bulk Insert for many examples.

Take Care

Dale Jones
DCS
Raleigh, NC
919-523-6034
________________________________
From: Action Request System discussion list(ARSList) [[email protected]] on 
behalf of Raman Arora [[email protected]]
Sent: Thursday, March 07, 2013 10:47 AM
To: [email protected]
Subject: Re: Import without import tool?

**
I remember I used to get that done using Command line interface....there were 
certain parameters that I used.
arimportcmd was the command...I'm sure if you search that, you'll get whet you 
want.

Raman



On Thu, Mar 7, 2013 at 8:52 PM, Grooms, Frederick W 
<[email protected]<mailto:[email protected]>> wrote:
You should be able to script the rik program (which has to be there as it is 
used during the install) to do the dataimport

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]<mailto:[email protected]>] On Behalf Of Kerry 
Murdock
Sent: Thursday, March 07, 2013 8:29 AM
To: [email protected]<mailto:[email protected]>
Subject: Re: Import without import tool?

Arghhh - well it looks like I can't do that because the server doesn't have the 
import tool installed!!!

K


Kerry,
I have typically written a process that they attach the csv to an attachment 
field and then I save it to the server and run the import there.



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