Thanks for your comments Danny.
> Remedy Integration Kit. (I think its integration). It's what is used for > the BMC installers. Its like a driver program on steroids. In the > suggested case, it would replace the Remedy Import Tool. A number of people have mentioned this - where is it? Bear in mind I don't have ITSM (we're 100% bespoke) and we're on Windows servers... > You could have a directory copied to the persons desktop with the Remedy > Import Tool. It doesn't have to be installed. This might be the easiest solution. (Although I was looking forward to dusting off the API doc). > Or if you want to stick to workflow, then create an attachment table for > your person to save to. Then use the save attachment workflow and run > process to execute anything that is server side for example the data > import etc. My server doesn't have Remedy Data Import installed - so unless someone can tell me where this magical rik is - then this isn't an option... _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
