So in theory I could have a hidden field that has the value of Tier 1 in it and if that value is what I am looking for, my AL could then perform the SF action. Now I understand. I was really losing it trying to figure this one out!
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Steve Kallestad Sent: Tuesday, March 12, 2013 2:53 PM To: [email protected] Subject: Re: Remedy ITSM 7.6.04- Highlighting a field ** A set fields action is used to change the value of a field. When that happens, the highlight is triggered. Using this functionality, the field is highlighted when it is changed via workflow, It can't be controlled by whether it's a particular value. On Tue, Mar 12, 2013 at 12:43 PM, Sanford, Claire <[email protected]<mailto:[email protected]>> wrote: ** I have found the "instructions" in Dev Studio. But I am still at a loss as to how to make it work. What do I do in my AL to make the field highlight if it is a certain value? The field already has Highlight Enabled "True". It has been suggested that I use a Set Fields action. How? We want the field to look like this when we are done: Tier 3 Remedy ITSM Adding field effects Field effects in AR System can serve as visual cues to specific system actions. Highlight field on value change Three field properties under the Highlight property heading control whether a field is highlighted when a value is changed through a Set Fields action, and the color of the highlight. These properties apply only to data fields (character, diary, date, time, date/time, currency, integer, real, and decimal, radio-button fields, check boxes, and drop-down lists). If the value being changed is in a selection field (such as a radio button field) that does not have a single input element, the entire set of boxes or buttons is highlighted. Enabled When the Enabled property is set to True, you can specify a highlight start color and a highlight end color. The default value is false (highlight not enabled). Highlight start color The Start Color property enables selection of a color for the highlight based on the theme of the form, background color, and other factors. If no start color is specified, the mid tier uses the default color of yellow. Highlight end color The End Color property enables a smooth visual transition following a system action. For best results, choose a color that matches the background color of the element on which the field resides, whether it is a panel or a form. The default color is white. For display-as-text fields, by default, the mid tier uses transparency to transition to the background color of the form. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
