Yep. Give it a whirl. If you need a quick walk-through, feel free to contact me off-list.
On Tue, Mar 12, 2013 at 1:02 PM, Sanford, Claire < [email protected]> wrote: > ** > > So in theory I could have a hidden field that has the value of Tier 1 in > it and if that value is what I am looking for, my AL could then perform the > SF action. Now I understand. I was really losing it trying to figure > this one out!**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Steve Kallestad > *Sent:* Tuesday, March 12, 2013 2:53 PM > *To:* [email protected] > *Subject:* Re: Remedy ITSM 7.6.04- Highlighting a field**** > > ** ** > > ** A set fields action is used to change the value of a field. When that > happens, the highlight is triggered.**** > > ** ** > > Using this functionality, the field is highlighted when it is changed via > workflow, It can't be controlled by whether it's a particular value.**** > > ** ** > > ** ** > > On Tue, Mar 12, 2013 at 12:43 PM, Sanford, Claire < > [email protected]> wrote:**** > > ** **** > > I have found the "instructions" in Dev Studio. But I am still at a loss > as to how to make it work. What do I do in my AL to make the field > highlight if it is a certain value? The field already has Highlight > Enabled "True".**** > > It has been suggested that I use a Set Fields action. How? > We want the field to look like this when we are done: > Tier 3 Remedy ITSM **** > > **** > > **** > > *Adding field effects ***** > > *Field effects in AR System can serve as visual cues to specific system > actions. ***** > > *Highlight field on value change***** > > *Three field properties under the Highlight property heading control > whether a field is highlighted when a value is changed through a Set Fields > action, and the color of the highlight. These properties apply only to data > fields (character, diary, date, time, date/time, currency, integer, real, > and decimal, radio-button fields, check boxes, and drop-down lists). ***** > > *If the value being changed is in a selection field (such as a radio > button field) that does not have a single input element, the entire set of > boxes or buttons is highlighted. ***** > > *Enabled ***** > > *When the Enabled property is set to True, you can specify a highlight > start color and a highlight end color. ***** > > *The default value is false (highlight not enabled). ***** > > *Highlight start color ***** > > *The Start Color property enables selection of a color for the highlight > based on the theme of the form, background color, and other factors. If no > start color is specified, the mid tier uses the default color of yellow. * > **** > > *Highlight end color ***** > > *The End Color property enables a smooth visual transition following a > system action. For best results, choose a color that matches the background > color of the element on which the field resides, whether it is a panel or a > form. The default color is white. ***** > > *For display-as-text fields, by default, the mid tier uses transparency > to transition to the background color of the form. ***** > > * ***** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
