Hi Ramy, Make sure the user has a Default Support Group.
Greg From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Ramy S. Ayoub Sent: Wednesday, March 13, 2013 9:15 AM To: [email protected] Subject: Incident Managment Issue 7.6 SP4 - Urgent ** Dears , when selecting template and try to submit ticket below error appear Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Support Organization (ARERR 326) Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Group ID (ARERR 326) Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Group (ARERR 326) Required field cannot be blank. : HPD:Help Desk Assignment Log : Assigned Support Company (ARERR 326) but when set assignment ( Auto Assignment ) ticket created !!! - Any Idea _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
