Hi All & TGIF, In the Incident or Change you can select Functions > Email System and send an email. I want to have a different from address than the mailbox default. I could not find in the ITSM Admin Guide or the Notification Guide where this could be changed, assuming it can. If there is a guide for the "Email System" it would be great to know. Otherwise if someone could give me some ideas on where to go to customize the From address.
ITSM 7.6.04 SP3. Thanks Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected]<mailto:[email protected]> Office: 315-453-2912 x5335 Mobile: 315-882.5360 ________________________________ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

