What is the macro designed to do? Was it designed to act on any of the OTB forms and perhaps write to one of them?
If so it might be worth checking if something on that form and its fields have changed permission wise if the macro was to read or write to one of them. Joe _____ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Pruitt, Christopher (Bank of America Account) Sent: Tuesday, March 19, 2013 5:06 PM To: [email protected] Subject: Frustration Hello Fellow Listers. I have been fighting a runmacro issue on version 7.6.04 for almost a month now. I have tried every trick I can think of. I keep getting the following error every time I try and execute a runmacro command. Cannot establish a network connection to the AR System server - <REMOVED> : RPC: Miscellaneous tli error - event requires attention Permission denied [ARERR 90] We added: export SHLIB_PATH=/appl/Remedy/bin and export NLSPATH=/appl/Remedy/locale/C to our .profile We made sure that the Symbolic Link for runmacro.cat in /usr/lib/nls/msg/C/ is pointing to the correct directory We ran the locale command and all looks good And still none of these made a difference Is there any other path I need to set on my .profile or copy the runmacro.cat file to? This is very frustrating, the runmacro worked just fine before we upgraded, however, when we upgraded from 7.1 to 7.6.04 it just stopped working. Environment; AR System: 7.6.04 SP4 201209051922 OS: HP-UX B.11.31 Database: 10.2.0.4.0 - 64bi Database Client Library: /appl/oracle/product/11.2.0/Client_11.2.0 Christopher Pruitt Remedy Developer BMC Certified Administrator: BMC Remedy AR System 7.6.04 HP Enterprise Services Bank of America Account | CIA - Integrated Applications | IW Infrastructure Team +1.972.605.7702 office | [email protected] Upcoming OOO: 4/1 through 4/5 - Vacation _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
