Have you tried running it remotely? Maybe it's trying to open the same RPC/TCP port as one currently in use.
On Wed, Mar 20, 2013 at 8:59 AM, Hennigan, Sandra <[email protected] > wrote: > ** > > Just a thought – what are the permissions on the folder where the macro is > stored? **** > > ** ** > > Thank you,**** > > ** ** > > Sandra Hennigan**** > > Remedy Developer**** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Pruitt, Christopher (Bank of America > Account) > *Sent:* Wednesday, March 20, 2013 11:55 AM > > *To:* [email protected] > *Subject:* Re: Frustration**** > > ** ** > > ** **** > > Right, we did thing of all those same issues and none of them apply.**** > > ** ** > > 1) whether encryption is installed server side and if that's a problem. (We > don’t run encryption on this server)**** > > 2) if there's an output file, if that directory exists and is writable.(The > macro is actually pushing a value to a field on a data form and doing > a bulk modify. It worked before the upgrade but after it just fails)**** > > 3) account restrictions - try running as a superuser and if that works, > start tracking down dependencies and checking what they are. (We run > using the super user account)**** > > 4) server side logs. maybe the permission restriction affecting things > exists on that side of the street and there's more information. (We ran > logs on API, Filter, SQL, and Thread and found no other issue, aside from > this Permissions problem)**** > > 5) firewall (We run local on the Server. The database, application, and > the macro we are accessing are all on the same server so no firewall is > involved)**** > > ** ** > > ** ** > > *Christopher Pruitt* > Business Consulting III**** > > Remedy Developer**** > > BMC Certified Administrator: BMC Remedy AR System 7.6.04**** > > *HP Enterprises Services* > *[email protected]* > www.hp.com **** > > [image: HP_logo]**** > > ** ** > > ** ** > > *Confidentiality Notice:* This message and any files transmitted with it > are intended for the sole use of the entity or individual to whom it is > addressed, and may contain information that is confidential, privileged, > and exempt from disclosure under applicable law. If you are not the > intended addressee for this e-mail, you are hereby notified that any > copying, distribution, or dissemination of this e-mail is strictly > prohibited. If you have received this e-mail in error, please immediately > destroy, erase, or discard this message. Please notify the sender > immediately by return e-mail if you have received this e-mail by mistake.* > *** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Steve Kallestad > *Sent:* Tuesday, March 19, 2013 4:40 PM > *To:* [email protected] > *Subject:* Re: Frustration**** > > ** ** > > ** "Permission denied" is a new one on me.**** > > ** ** > > I'd look into a couple of things:**** > > ** ** > > 1) whether encryption is installed server side and if that's a problem.*** > * > > 2) if there's an output file, if that directory exists and is writable.*** > * > > 3) account restrictions - try running as a superuser and if that works, > start tracking down dependencies and checking what they are.**** > > 4) server side logs. maybe the permission restriction affecting things > exists on that side of the street and there's more information.**** > > 5) firewall**** > > ** ** > > Just a few ideas.**** > > ** ** > > On Tue, Mar 19, 2013 at 2:06 PM, Pruitt, Christopher (Bank of America > Account) <[email protected]> wrote:**** > > ** **** > > Hello Fellow Listers.**** > > **** > > I have been fighting a runmacro issue on version 7.6.04 for almost a month > now. I have tried every trick I can think of.**** > > **** > > I keep getting the following error every time I try and execute a runmacro > command.**** > > **** > > Cannot establish a network connection to the AR System server - <REMOVED> > : RPC: Miscellaneous tli error - event requires attention Permission denied > [ARERR 90]**** > > **** > > We added: export SHLIB_PATH=/appl/Remedy/bin and export > NLSPATH=/appl/Remedy/locale/C to our .profile **** > > We made sure that the Symbolic Link for runmacro.cat in > /usr/lib/nls/msg/C/ is pointing to the correct directory**** > > We ran the locale command and all looks good**** > > And still none of these made a difference**** > > Is there any other path I need to set on my .profile or copy the > runmacro.cat file to?**** > > This is very frustrating, the runmacro worked just fine before we > upgraded, however, when we upgraded from 7.1 to 7.6.04 it just stopped > working.**** > > **** > > Environment;**** > > AR System: 7.6.04 SP4 201209051922**** > > OS: HP-UX B.11.31**** > > Database: 10.2.0.4.0 - 64bi**** > > Database Client Library: /appl/oracle/product/11.2.0/Client_11.2.0**** > > **** > > *Christopher Pruitt > *Remedy Developer**** > > BMC Certified Administrator: BMC Remedy AR System 7.6.04**** > > **** > > HP Enterprise Services**** > > Bank of America Account | CIA - Integrated Applications | IW > Infrastructure Team > +1.972.605.7702 office | *[email protected]***** > > **** > > Upcoming OOO:**** > > 4/1 through 4/5 - Vacation**** > > **** > > **** > > **** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > ** ** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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