Okay! It's time to get my head around creating/configuring
notification events since people have been asking for it.



The current request on the table is if I can create a notification
sent to a specific support group when a change is raised (or
implementation scheduled or completed, pretty much anything to let
people know system specialists have a change going in for the stuff
this particular support groups supports).

I suppose this could also be done at a stretch when a specific support
group approves a change, since the will be a group that set up as
approvers only for the purpose of approving change requests raised for
the Service CIs in question.

Does that makes sense? If so anybody do anything similar, or know how
to do something like that? I'm guessing it's a Asset/CI Notification
of some description but not really sure at all.

Thanks in advance for any help.

Lisa

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