Hi, Your expertise required here. The status of a work order is completed, but the corresponding service request is still in planning status. On investigation, we found an event in CAI:Events form which is related to to this Service request. The Event has an error message in it. The return code is 306. It has been created due to a work log entry on Work Order.
Request your inputs on this. Thanks Regards, Shashi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

