Having worked with ServiceNow I can tell you that the best way to interact with it is via web services. SNOW makes every table available as a web service that can be acted on via SOAP calls, etc. There are a number of APIs available if you search the SNOW Wiki.
http://wiki.servicenow.com/search-results.php?cx=005409823165138974380%3Abltnnmgfoek&cof=FORID%3A10&ie=UTF-8&q=API&siteurl=wiki.servicenow.com%2Findex.php%3Ftitle%3DMain_Page&ref=&ss=2917j2173063j9 SNOW uses MYSQL and the java connectors Hope this helps... ______________________________________________________________ "There aint no star to guide you while you're looking at the ground. So take some time to breathe, raise your head and look around" - Jorma I only have so many heartbeats left. I am not wasting them on things that are not fun. ________________________________ From: Alan Truelove <[email protected]> To: [email protected] Sent: Thursday, March 21, 2013 5:30 PM Subject: Remedy Footprints & FORCE-any comments on Database accessibility thru API?? ** I'm helping to select a ServiceDesk replacement (for SDE)-- any comments on Database accessibility (Footprints, FORCE) thru API (e.g. VB, Java..anything.) [Also comments on ServiceNow, FrontRangeHEAT, and LanDesk) I have just got thru two large API projects w. SDE, which worked fine. [Remedy] API Experience going back to 2000 tells me that API is a life-saver, & the Internet support-API- Usergroups and posts have been invaluable. Don't see anything of this support for the newer ServiceDesk tools which makes me suspicious. Thanks for any response... 571 242 0153 _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
