Hi,

The Data Management in 8.x is more specific and requires exact formatting
for the conversions to occur (in AI Excel conversions):

 

Reported Date String : couldn't convert string [2013/03/22 15:08:35.000] to
a date using format [MM/dd/yyyy HH:mm:ss]

 

You need to supply the date in the format as specified, dropping any
additional information:

 

E.g. "2013/03/22 15:08:35:00" needs to be in the format "03/22/2013
15:08:35".

 

You should also store all the data (date) in the Excel spreadsheet as text
and no other format (Excel adds additional information for other formats).

 

  _____  

 

Kind Regards,

 

Carl Wilson

 

http://www.missingpiecessoftware.com/

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Hennigan, Sandra
Sent: 24 March 2013 21:18
To: [email protected]
Subject: DM - Loading Incidents - couldn't convert string error

 

** 

All,

 

I am at wit's end trying to load Incidents using Data Management.

 

ITSM 8.1

Windows 2008 SP2

Oracle 11g

 

We are retiring our 8.0 and I need to move Incidents to the 8.1. 

I downloaded the Excel file from Data Management & filled it according to
directions. 

 

At the Load process, the file errors with -

Reported Date String : couldn't convert string [2013/03/22 15:08:35.000] to
a date using format [MM/dd/yyyy HH:mm:ss]

 

I have tried to fix the format date/time fields - in Excel, the data appear
correctly. Yet I cannot get past the error.

 

Any tricks I should use to correct the formatting? Any assistance is
appreciated. 

 

Thank you,

 

Sandra Hennigan

Remedy Developer

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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