Upgrade to sp4 On Mar 26, 2013 8:27 PM, "Chris Wilson" <christopher.j.wil...@stls.frb.org> wrote:
> All, > > We are experiencing issues with cache corruption in Remedy 7.6.04. For > example, certain fields become corrupt, such as the Assignee Field in > Incident Management. The field becomes collapsed and non-functional. The > only work-around we have found is to delete the mid-tier caches during > mid-tier recycles and delete the user's browser cache. The issues are > mainly occurring on the Assignee Field, however, we have noticed other > anomolies in the Notes field and other random fields. The work-around of > deleting the mid-tier caches / clearing the users' browser cache only seems > to work for about a week and then the issue returns. Has anyone else > experienced this issue? > > Thank you, > > Chris Wilson > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
