Hi,
When you open it, it will say "Yes" but the stored value is 0. And it works.
As long as you do not need to re-save the object, in which case you have to
replace "Yes" with 0 again...
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Ok,
> Its in ITSM 7.6
> Here's the menu: CFG:PRC:CategoryHPD-T1-Q
> Its attached to the Help Desk form (the Generic Categorization Tier 1 field).
> The menu references form CFG:GenericCompanyModuleLookUp
> Field $1000000099$ is the Incident Type* field on the Help Desk form.
>
> Open the menu and add the following to it:
> And ($1000000099$ = 0)
> Save, re-open the menu, and suddenly ($1000000099$ = 0)
> is now:
> ($1000000099$ = "Yes")
> I tried what Misi suggested below as well as re-importing them from my old 7.1
> environment.
> Neither of those ideas worked (thanks for the suggestions though)
> I've even tried putting in the actual string values from the Incident Type*
> field in the menu, and still get the same error.
>
> I ended up doing this to work around the developer studio issue.
> (($1000000099$ != 1) AND ($1000000099$ != 2) AND ($1000000099$ != 3) AND
> ($1000000099$ != $NULL$))
>
> Thanks,
> Matt P.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
> Sent: Thursday, March 28, 2013 3:18 AM
> To: [email protected]
> Subject: Re: Great...ANOTHER BUG
>
> Hi,
>
> I have seen this, and it actually does this with integer fields as well if I
> recall right... It just grabs any odd selection field value and puts it there.
> And it is not only Menus.
>
> The solution, if I recall, is to change it from "Yes" to 0 right before you
> save it. This will store your thing correctly, and it will work. But if you
> want to update it you have to redo the step :-(
>
> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Products from RRR Scandinavia (Best R.O.I. Award at WWRUG10/11/12):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> You can import them but you can't edit them. I've run into this
>> before when my menu was based on a selection value.
>>
>> In the end, I just edited the def file directly and imported the menu.
>> XML def files are easier to understand if you haven't done it before.
>>
>> On Wed, Mar 27, 2013 at 3:47 PM, Rick Cook <[email protected]> wrote:
>>
>>> **
>>>
>>> That is how the existing menus work for Categorization and a dozen
>>> other things. How are they working and yours isn't?
>>>
>>> Rick
>>> On Mar 27, 2013 3:11 PM, "Grooms, Frederick W"
>>> <[email protected]>
>>> wrote:
>>>
>>>> Just to be clear (I hope)
>>>>
>>>> You have a field on a form (call it FormA) you want to put a menu on.
>>>> You want that menu to be dynamic based on another field
>>>> (1000000099) on FormA
>>>>
>>>> Is the data for the menu also on FormA or on another form FormB?
>>>> If the data is on FormB:
>>>> Does FormB also have a field 1000000099? And if so, is it the
>>>> same as the field on FormA?
>>>>
>>>>
>>>> Another possible thing I can think of... Is the selection values
>>>> and the alias values the same for the selection field (1000000099)?
>>>>
>>>> Fred
>>>>
>>>> -----Original Message-----
>>>> From: Action Request System discussion list(ARSList) [mailto:
>>>> [email protected]] On Behalf Of Matthew Perrault
>>>> Sent: Wednesday, March 27, 2013 4:23 PM
>>>> To: [email protected]
>>>> Subject: Great...ANOTHER BUG
>>>>
>>>> **
>>>> Well,
>>>> You can't create dynamic menus in the new developer studio.
>>>> If you have a selection field you want to use in a menu in a dynamic
>>>> fashion, you can't.
>>>> If field 1000000099 is a selection field with 4 values:
>>>> Hello (0)
>>>> World (1)
>>>> Today (2)
>>>> Tomorrow (3)
>>>> Then in the menu if you type $ 1000000099$ = 0 Developer studio
>>>> changes that to $ 1000000099$ = "Yes"
>>>> Which results in the error:
>>>> Incompatible data types for intended relational operation. (ARERR
>>>> 313)
>>>>
>>>> Thanks BMC, what an astronomical step backwards.
>>>>
>>>>
>>>> ____________________________________________________________________
>>>> ___________ UNSUBSCRIBE or access ARSlist Archives at
>>>> www.arslist.org "Where the Answers Are, and have been for 20 years"
>>>>
>>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>
>> ______________________________________________________________________
>> _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
>> "Where the Answers Are, and have been for 20 years"
>>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers
> Are, and have been for 20 years"
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
