If you're on 7.6.04 SP4, have you already applied overlays? Some customers find them useful when comparing their customizations to the BMC origin objects as described in the upgrade white paper.
BMC Remedy IT Service Management Suite 7.6.04 Service Pack 2 Upgrade Procedures and Guidelines White Paper While optional, this is referenced in stage 3: "When you upgrade an application, its origin objects are modified. If you want to understand the effects of these modifications, you need to compare origin objects from the original application with origin objects from the upgraded application. Similarly, to understand the modifications captured in your overlays, you will need to compare them with origin objects from the original 7.6.04 SP2 software. " If your origin objects are back to being BMC unmodified, then archiving them off is fine (as mentioned). Thanks, -David J. Easter ________________________________ From: Jason Miller <[email protected]> To: [email protected] Sent: Thursday, April 18, 2013 11:15 AM Subject: Re: Do I Still Need (Workflow folders)? ** We have been archiving ours for a while. Our server team also likes to point out that these workflow directories are multiple GB, especially on a system that has been upgraded/patched a few times. It seems kind of crazy that the majority of disk space is used by installer staging files. I zip them up and keep them elsewhere just in case. They compress pretty well since much of it is text def files. Here is a response from David a while back: http://ars-action-request-system.1.n7.nabble.com/Delete-contents-of-the-workflow-directory-tp65103p65112.html Jason On Thu, Apr 18, 2013 at 8:15 AM, Pargeter, Christie :CO IS <[email protected]> wrote: ** >Hi all – my Server team is asking me to remove files from the application >server that I don’t need anymore, to free up HDD. I was wondering about the >Workflow folders. Do I still need them or can I delete? > >The example is C:\Program Files\BMC >Software\BMCRemedyKnowledgeManagement\Workflow. This folder has 3.84 GBs in >it. > >Thanks > >ARS 7.6.4 SP 4 >ITSM 7.6.4 SP 4 >RKM 7.6.4 SP 4 >SLM 7.6.4 SP 1 >Window 2008 – 64 Bit >MS SQ 2005 >IIS/Tomcat >MidTier 7.6.4 SP 4 > _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
