> The way I read the white paper it is talking about comparing an unmodified > reference server not def files. Correct - but some folks don't have the hardware resources to have a reference server, staging server and production server. Importing the original BMC def files for a selected comparison may be useful. But having the live reference server and using Migrator is the recommended method, yes. Thanks, -David J. Easter
________________________________ From: Jason Miller <[email protected]> To: [email protected] Sent: Thursday, April 18, 2013 4:15 PM Subject: Re: Do I Still Need (Workflow folders)? ** The way I read the white paper it is talking about comparing an unmodified reference server not def files. There are multiple copies of def files in the workflow directory. How do you know which one to use? It would be extremely tedious to compare them all. This is from one installer. BTW, that is a screen print of SpaceMonger (free) which I find very helpful in identifying files and directories that can be cleaned up. I was going to link to the website but just found out they went out of business at the beginning of the year :( Jason On Thu, Apr 18, 2013 at 1:16 PM, David Easter <[email protected]> wrote: ** >If you're on 7.6.04 SP4, have you already applied overlays? Some customers >find them useful when comparing their customizations to the BMC origin objects >as described in the upgrade white paper. >BMC Remedy IT Service Management Suite 7.6.04 Service Pack 2 Upgrade >Procedures and Guidelines White Paper > >While optional, this is referenced in stage 3: > >"When you upgrade an application, its origin objects are modified. If you want >to understand the effects of these modifications, you need to compare origin >objects from the original application with origin objects from the upgraded >application. Similarly, to understand the modifications captured in your >overlays, you will need to compare them with origin objects from the original >7.6.04 SP2 software. " > >If your origin objects are back to being BMC unmodified, then archiving them >off is fine (as mentioned). > >Thanks, > >-David J. Easter > From: Jason Miller <[email protected]> >To: [email protected] >Sent: Thursday, April 18, 2013 11:15 AM >Subject: Re: Do I Still Need (Workflow folders)? > > > >** >We have been archiving ours for a while. Our server team also likes to point >out that these workflow directories are multiple GB, especially on a system >that has been upgraded/patched a few times. It seems kind of crazy that the >majority of disk space is used by installer staging files. > > >I zip them up and keep them elsewhere just in case. They compress pretty well >since much of it is text def files. > > >Here is a response from David a while back: >http://ars-action-request-system.1.n7.nabble.com/Delete-contents-of-the-workflow-directory-tp65103p65112.html > > > >Jason > > > >On Thu, Apr 18, 2013 at 8:15 AM, Pargeter, Christie :CO IS <[email protected]> >wrote: > >** >>Hi all – my Server team is asking me to remove files from the application >>server that I don’t need anymore, to free up HDD. I was wondering about the >>Workflow folders. Do I still need them or can I delete? >> >>The example is C:\Program Files\BMC >>Software\BMCRemedyKnowledgeManagement\Workflow. This folder has 3.84 GBs in >>it. >> >>Thanks >> >>ARS 7.6.4 SP 4 >>ITSM 7.6.4 SP 4 >>RKM 7.6.4 SP 4 >>SLM 7.6.4 SP 1 >>Window 2008 – 64 Bit >>MS SQ 2005 >>IIS/Tomcat >>MidTier 7.6.4 SP 4 >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > >_ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
