Yes that can be removed from the base development mode as LJ explained. Just
make sure you switch back to best practices mode though after you do this as
you don't want to alter an object by error when in base development.

 

Joe

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Howard Richter
Sent: Thursday, May 09, 2013 8:35 PM
To: [email protected]
Subject: Re: How to remove workflow from a 7.6.4 system?

 

Thanks and its not OOB code, just an old integration from AlarmPoint.

 

Thanks again

 

Hbr

Sent from my iPhone 5


On May 9, 2013, at 6:59 PM, "Longwing, Lj" <[email protected]> wrote:

** 

Howard,

You cannot remove base objects.  So, if the objects in question are truly
Remedy OOTB workflow, then the best you are going to be able to do is create
an overlay and change it to disabled.

 

If however the code in question is in fact custom code that should be
removed...you can switch your Dev Studio to 'Base Development' Mode (under
the file menu)...and you can remove them from there...but if they are BMC
OOTB code...don't do this :)....

 

FYI, any code that you have in your system that isn't provided by Remedy
should be converted to Custom objects, that can be modified just like before
7.6.04 introduced the Overlay concept...and can be deleted without any
hassle.

 

On Thu, May 9, 2013 at 4:42 PM, Howard Richter <[email protected]> wrote:

** 

All,

 

We have a 7.6.4 system that has an integration that we need to remove
(filters/webservices). We can modify the items in question by creating
overlays, however, when we try and remove the items we can only remove the
overlays.

 

Since my coding skills are as old as I, (give me the old admin tool) I need
to ask the younger members of the last how to remove this workflow. Its
disable, I just want to remove what is no longer in use.

 

As always thanks,

 

Hbr 

_ARSlist: "Where the Answers Are" and have been for 20 years_

 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

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