Joe

Thanks

Sent from my iPhone 5

On May 9, 2013, at 8:42 PM, Joe D'Souza <[email protected]> wrote:

> **
> Yes that can be removed from the base development mode as LJ explained. Just 
> make sure you switch back to best practices mode though after you do this as 
> you don’t want to alter an object by error when in base development.
>  
> Joe
>  
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Howard Richter
> Sent: Thursday, May 09, 2013 8:35 PM
> To: [email protected]
> Subject: Re: How to remove workflow from a 7.6.4 system?
>  
> Thanks and its not OOB code, just an old integration from AlarmPoint.
>  
> Thanks again
>  
> Hbr
> 
> Sent from my iPhone 5
> 
> On May 9, 2013, at 6:59 PM, "Longwing, Lj" <[email protected]> wrote:
> 
>> **
>> Howard,
>> You cannot remove base objects.  So, if the objects in question are truly 
>> Remedy OOTB workflow, then the best you are going to be able to do is create 
>> an overlay and change it to disabled.
>>  
>> If however the code in question is in fact custom code that should be 
>> removed...you can switch your Dev Studio to 'Base Development' Mode (under 
>> the file menu)...and you can remove them from there...but if they are BMC 
>> OOTB code...don't do this :)....
>>  
>> FYI, any code that you have in your system that isn't provided by Remedy 
>> should be converted to Custom objects, that can be modified just like before 
>> 7.6.04 introduced the Overlay concept...and can be deleted without any 
>> hassle.
>>  
>> 
>> On Thu, May 9, 2013 at 4:42 PM, Howard Richter <[email protected]> wrote:
>> **
>> All,
>>  
>> We have a 7.6.4 system that has an integration that we need to remove 
>> (filters/webservices). We can modify the items in question by creating 
>> overlays, however, when we try and remove the items we can only remove the 
>> overlays.
>>  
>> Since my coding skills are as old as I, (give me the old admin tool) I need 
>> to ask the younger members of the last how to remove this workflow. Its 
>> disable, I just want to remove what is no longer in use.
>>  
>> As always thanks,
>>  
>> Hbr
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>>  
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: 
> "Where the Answers Are" and have been for 20 years_

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