Just being able to 'see' the WSDL file if you are viewing it from the View tab of the WSDL editor in the Dev Studio, doesn't necessarily mean that the WSDL is guaranteed to work. The viewer is just a convenience for you to look at the file if you want to.
You will see details of whatever the error is in the arjavaplugin log. Take a look at that file and it should tell you more on what the ARERR 9337 is. Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Prakash Kodali Sent: Monday, May 06, 2013 7:23 PM To: arslist@ARSLIST.ORG Subject: ITSM OOB Web Service (HPD_IncidentInterface_Create_WS) - ARERR 9337 ** Helloo, I am using ITSM OOB Web Services (HPD_IncidentInterface_Create_WS) from a customized workflow application to create automatic tickets. When I try to see the WSDL file (http://<midtier_server>/arsys/WSDL/public/<servername>/HPD_IncidentInterfac e_Create_WS) on production server, it is throwing ARERR 9337 error. This was working from a long time and stopped responding today after rebooting the server. I can able to see the WSDL file on my DEV server. Attached is the error message. Any help would be greatly appreciated. Thanks, Prakash. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"