Setting the ports the midtier communicates over is maintained in the tomcat 
instance, in the server.xml file.  Look inside and find where the port 8080 is 
configured, there is typically a commented out section where it shows 443 
configuration.  However you need to create your keystore for your certificates 
to enable SSL.  That is a tomcat specific configuration.

Jim Coryat
Micron Technology Inc.

From: Sandeep Pandey [mailto:[email protected]]
Sent: Wednesday, May 15, 2013 9:06 AM
Subject: Re: Midtier over Internet

**
Thanks Jason.
I have opened port already 8080. Do we mention ssl encryption during 
installation or we can do later after doing configuration setting change in 
midtier?
How to check? Is that https rather than http?

Sandeep Pandey
Remedy Developer

On Wed, May 15, 2013 at 8:21 PM, Jason Miller 
<[email protected]<mailto:[email protected]>> wrote:
**

You only need to open the port for the web server to the World (usually 80 or 
8080 or 8443 or 443). I strongly  recommend using SSL encryption if you are not 
already (I recommend it for internal only access as well).

Jason
On May 15, 2013 7:43 AM, "Sandeep Pandey" 
<[email protected]<mailto:[email protected]>> wrote:
**
Dear List,

I have installed Midtier and ARS in single box and remedy web page correctly 
functioning in Intranet network having firewall.
Will it work over the Internet outside the Intranet if firewall setting we 
remove? Or any thoughts?
Do we have any other settings related to firewall from the ARS application/mid 
tier side if we disable/enable firewall?

Web Server Information: Apache Tomcat/6.0.20
ARS 7.6.04 SP4

--
Sandeep Pandey
Remedy Developer
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