is it Windows or UNIX? Who owns the arserverd process?
On Tue, May 28, 2013 at 3:43 AM, Kapil Banwari <[email protected]>wrote: > ** > > Check armonitor.log, do you see arserver or any other process is dying?*** > * > > ** ** > > What is the Cache-Mode set to ? Set it to 0 if not already set for > Production box.**** > > ** ** > > I hope that you are not using the same box for 7604 which you have used > for 6.3, as it takes more memory and CPU, so check you are not running out > of memory. **** > > ** ** > > Also for running ARServer being slow, enable sql/api logging and analyze > them via log analyzer to see if there are any long running api’s going on? > **** > > ** ** > > Other possibility , also check at the db level, if your DBA is seeing some > type of locks?**** > > ** ** > > Regards**** > > Kapil Banwari**** > > ** ** > > ** ** > > ** ** > > ** ** > > *From:* Action Request System discussion list(ARSList) [mailto: > [email protected]] *On Behalf Of *Brittain, Mark > *Sent:* Wednesday, January 30, 2013 3:12 AM > *To:* [email protected] > *Subject:* FW: Development server issues - more**** > > ** ** > > ** **** > > As a follow up to my earlier posting, I attempted to shutdown the AR > Server and this is what I got. Never had this happen on 6.3. Any > suggestions welcome**** > > ** ** > > Action Request System shutdown in progress.**** > > Action Request System Monitor shutdown failed.**** > > Action Request System Server shutdown failed.**** > > Action Request System Dispatcher shutdown failed.**** > > Java Plugin Server shutdown failed.**** > > Action Request System Assignment engine shutdown failed.**** > > The following processes could not be stopped and may need to be stopped > manually:**** > > ** ** > > Mark**** > > ** ** > > *From:* Brittain, Mark > *Sent:* Tuesday, January 29, 2013 4:22 PM > *To:* [email protected] > *Subject:* Development server issues**** > > ** ** > > Hi All,**** > > ** ** > > I am having problems with my development server. Usually runs slow and now > I cannot log on. Looking in the arerror.log I can see a series of errors > like the ones below. Is this an indication of an AR Server issue, database > issue, or something else.**** > > ** ** > > Tue Jan 29 16:04:01 2013 CMDB Dispatcher : Required name parameter (or > name field in a parameter) is empty. ARERR - 102**** > > Tue Jan 29 16:04:14 2013 Dispatch : Timeout during data retrieval due to > busy server -- retry the operation (<servername>) ARERR - 93**** > > Tue Jan 29 16:07:14 2013 Dispatch : Timeout during data retrieval due to > busy server -- retry the operation (<servername>) ARERR - 93**** > > ** ** > > ARS 7.6.04 SP3**** > > ** ** > > Thanks**** > > Mark **** > > ** ** > > *Mark Brittain* > > Remedy Developer**** > > ITILv3 Foundation**** > > *NaviSite – **A Time Warner Cable Company* > > [email protected]**** > > Office: 315-453-2912 x5335**** > > Mobile: 315-882.5360**** > > ** ** > > ** ** > ------------------------------ > > This e-mail is the property of NaviSite, Inc. It is intended only for the > person or entity to which it is addressed and may contain information that > is privileged, confidential, or otherwise protected from disclosure. > Distribution or copying of this e-mail, or the information contained > herein, to anyone other than the intended recipient is prohibited.**** > > _ARSlist: "Where the Answers Are" and have been for 20 years_ **** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
