AMEN to that Joe!  :)

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Joe D'Souza
Sent: Saturday, May 25, 2013 6:10 AM
To: [email protected]
Subject: Re: Restarting Reconciliation Job

This is similar to the 'sync search database' feature, which was not
smart enough to self examine itself. It could have been quite simple to
build some kind of logic into the process, wherein if the expected
results did not change, and the process had not reached its completion,
for a significant period of time, that the process could have been
designed to reset itself with a result of failure being reported to the
user instead of leaving the user to guess whether or not it has
completed or not.

Cheers



-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Downing, Ryan
Sent: Friday, May 24, 2013 12:45 PM
To: [email protected]
Subject: Re: Restarting Reconciliation Job

Glad to hear Lisa  :)

Ryan.

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kemes, Lisa A DLA CTR
INFORMATION OPERATIONS
Sent: Friday, May 24, 2013 12:39 PM
To: [email protected]
Subject: Re: Restarting Reconciliation Job

Ryan, 

That WORKED!!  The only record I could find (at the time that I started
the job) actually had the status of "Queued."

I deleted that record and it went back to a stopped state and I was able
to restart it.

THANK YOU!!!!!!!!!!!!!

Lisa
 
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Downing, Ryan
Sent: Friday, May 24, 2013 11:40 AM
To: [email protected]
Subject: Re: Restarting Reconciliation Job

** 

Hi Lisa,

 

Try going to the "RE:Job_Runs" form and deleting the entry with a
'Status' of "Starting"

 

Then re-run that job.

 

Hope this helps.

 

Ryan.

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Kemes, Lisa A DLA CTR
INFORMATION OPERATIONS
Sent: Friday, May 24, 2013 11:26 AM
To: [email protected]
Subject: Restarting Reconciliation Job

 

** 

I hope someone has a presentation on Reconciliation at WWRUG13.  I would
love it! 

 

 

Question, I stopped a reconciliation job for a couple of minutes and
then started it back up.  It's been stuck at "Starting" since Wednesday.
I've restarted the arsystemd  and arrecond services on our Unix box and
it's still stuck.  We are going to reboot the server soon, but is there
anything else I need to check?


Thanks!

 

ARS 7.6.04

 

Lisa Kemes

Remedy Consultant

Dev Technology Group

DLA Office: (717) 770-6437

Cell Phone: (717) 602-6430

[email protected]

 

 

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