This worked. I set the Web Toolbar to "Visible." It was set at hidden before. Interesting........ I can no see all the menu items in the MidTier. Thanks!
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Elizabeth Low Sent: Friday, May 24, 2013 5:00 PM To: [email protected] Subject: Re: WUT vs MidTier ** Update the 'Web Toolbar' attribute to 'shown' on the View for RE:Job_Run. Save and flush the cache on midtier. Menu toolbar should be visible now. Elizabeth Low > Date: Fri, 24 May 2013 15:32:49 -0500 > From: [email protected] > Subject: Re: WUT vs MidTier > To: [email protected] > > Actually no. I am in an 8.0 environment. It still should technically work in an 7.6.04 environment :) I will give it a try on Monday in 7.6.04 if I can get an environment for it. > > Ryan. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Kemes, Lisa A DLA CTR > INFORMATION OPERATIONS > Sent: Friday, May 24, 2013 3:50 PM > To: [email protected] > Subject: Re: WUT vs MidTier > > Hi again Ryan! > > I've played around with the ARSystemMidTierObjectList*.def file > before, but not on an OOB ITSM system, so I'll have to try this again. > > I looked at the RE:Job_Runs form and checked the Menu Access > properties, and they are all checked (enabled). Are you working in 7.6.04? > > Lisa > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Downing, Ryan > Sent: Friday, May 24, 2013 3:24 PM > To: [email protected] > Subject: Re: WUT vs MidTier > > ** > > Hi Lisa, > > > > You can at least enable the "Object List" to make searching of forms > easier: > > To enable the AR System Object List to be displayed in a browser, you > must first enable it. For more information, see Using the AR System > Object List > <https://docs.bmc.com/docs/display/ars8000/Using+the+AR+System+Object+ > Li > st> . > > 1. Open the Mid Tier Configuration Tool > (http://midTierServer/shared/config/config.jsp). > > 2. On the AR Servers page, make sure that your home page server is > included in the server list. > > 3. On the General Settings page: > > a. Verify that you have set a home page server. > > b. Select the Enable Object List check box. > > 4. Import the definition files to your home page server. (See > Importing the definition files > <https://docs.bmc.com/docs/display/ars8000/Importing+the+definition+fi > le s#Importingthedefinitionfiles-59423> .) > > Import the definition files into your home page server. Definition > files of different locales are installed with the mid tier; the > default location is: > > <midTierInstallDir>\samples\ARSystemMidTierObjectList*.def > > > Import the ARSystemMidTierObjectList.def file to your home page server > by using File > Import in BMC Remedy Developer Studio. This provides > the default view and the related workflow in English. If you require > only the English view of the form, import only this file > > > > Did you clear your mid-tier and local caches after enabling the "Form > Action Buttons". By Default the RE:Job_Runs form does not have these > enabled. I just did this and it worked well for me. > > > > > > > > Hope this helps J > > > > Regards, > > Ryan. > > > > > > > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Kemes, Lisa A DLA CTR > INFORMATION OPERATIONS > Sent: Friday, May 24, 2013 2:43 PM > To: [email protected] > Subject: WUT vs MidTier > > > > ** > > I'm not sure how people are working with just the Midtier only. It's > just so much harder as a developer to get to backend forms via the > midtier. For example, I'm looking at the RE:Job_Runs form via the > Midtier and I see the form just fine, but none of the Menus are > available (search, new, advanced search etc). > > > > I have admin rights and I see the form, but not the menu. When I look > at the Menu Access properties for the form, they are all checked. > > > > In the WUT, I have access to all of these menus and I'm able to do > searches (specifically advanced searches). > > > > Plus it's nice on the WUT to find a form that I really don't know the > exact name of. I can do find on the object list for Job and see all > the forms that have the word Job in it. I guess I could do this same > search in Dev Studio as well..... > > > > Lisa Kemes > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

