Wouldn't the EXTERNAL be EXTERNAL( '1'="$RequestID$" ) Fred
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Drew Shuller Sent: Friday, May 31, 2013 4:37 PM To: [email protected] Subject: Re: Running a Report from the User Tool using workflow ** Using EXTERNAL($RequestID$) but still coming up with no match and no contents in the report. Any help? Drew Soto Cano Air Base -----Original Message----- On Fri, May 31, 2013 at 7:58 AM, Drew Shuller wrote: Girish, thanks for the info. It sounds like you are describing ITSM/Mid-tier, and I have neither. Passing the qualification to the Open Window action is exactly where I'm getting confused. Maybe there's a function or keyword that I'm missing that tells the AL to open the report for the selected records? Drew _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
