Thank you Arun,

But this was working fine on Thursday, prior to having the domain changed 
on these servers.  They are all configured exactly the same. 2 are working 
fine. Just one that is not.
They were all on the same domain before Thursday and they are all on the 
same domain now. No changes to the config file except the change of the 
Domain name 
The plugin logs aren't showing anything specific.

Thank you,

Pascale Sterrett


Kenavo ar wech all




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06/03/2013 12:47 PM
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Subject
Re: Plugin REMEDY.ARDBC.SERVER.ADMINISTRATION not found error






** 
Hi Pascale,

Hope you are doing well, can you check if you are using portmapper? or you 
manually specified the port? 

If you are not using portmapper, you have to specify Plugin Port. Anything 
from the plugin logs?

Thanks,
Arun


On Mon, Jun 3, 2013 at 2:39 PM, <[email protected]> wrote:
Hello all,

Our 3 dev servers were migrated from one domain to another recently.
2 servers migrated fine, with no issue except of course having to update
the ar.conf file.

On the third one , we did the update of the config file (ar.conf) and the
emaildaemon.properties file.
Everything is working perfectly fine except when we try to open the Server
Information, LDAP from the Administration Console and License Review link.

We get
ARERR [8755] The specified plug-in does not exist. :
REMEDY.ARDBC.SERVER.ADMINISTRATION.
or
ARERR [8755] The specified plug-in does not exist. :
ARSYS.ARDBC.CONFIGFILE

The ar.conf file does contain the proper path to the plugins and the files
does exists and located within the given path.

The path is also enter with double quotes.

Web Services are working fine (both publishing and consuming)

Any ideas?

ARS: 7.6.04SP4
Win 2003
SQL 2005
All customized apps


Thank you,

Pascale Sterrett


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