Hi Pascale, Both of those plugins are C plugins in your version and therefore are run by arplugin.exe. So check your ar.cfg for something like
Plugin: ServerAdmin.dll Plugin: ardbcconf.dll Also did you change Plugin-Port: ? Check the plugin server is running. (arplugin.exe) Then turn on arplugin logging in the AR system Administration Console and set the plugin log level to ALL. Restart and look in the log file for any errors or references to those files. Kind regards Danny Single Sign On (SSO) for the BMC Remedy AR System and ITSM http://www.javasystemsolutions.com/jss/ssoplugin > Hello all, > > Our 3 dev servers were migrated from one domain to another recently. > 2 servers migrated fine, with no issue except of course having to update > the ar.conf file. > > On the third one , we did the update of the config file (ar.conf) and the > emaildaemon.properties file. > Everything is working perfectly fine except when we try to open the Server > Information, LDAP from the Administration Console and License Review link. > > We get > ARERR [8755] The specified plug-in does not exist. : > REMEDY.ARDBC.SERVER.ADMINISTRATION. > or > ARERR [8755] The specified plug-in does not exist. : > ARSYS.ARDBC.CONFIGFILE > > The ar.conf file does contain the proper path to the plugins and the files > does exists and located within the given path. > > The path is also enter with double quotes. > > Web Services are working fine (both publishing and consuming) > > Any ideas? > > ARS: 7.6.04SP4 > Win 2003 > SQL 2005 > All customized apps > > > Thank you, > > Pascale Sterrett > > > If you are not the intended addressee, please inform us immediately that > you have received this e-mail in error, and delete it. We thank you for > your cooperation. > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
