Heather, On the CFG:Assignment form, there is a Routing Order for Organization (order #1) (use along with the appropriate Event type at the top of the form), which seems to fit your needs exactly.
Hope that helps, Thad On Tue, Jun 4, 2013 at 11:58 AM, Hutcheson, Heather < heather.hutche...@ga.com> wrote: > ** > > Hello,**** > > ** ** > > I feel like this is possible, but I am missing it somewhere. Is it > possible to configure a work order driven from an SRD to go to a specific > support group, based off the requestors company/organization? I want to > create one SRD but based on where the person works, determines which > support group will receive the work order.**** > > ** ** > > Thank you for your guidance.**** > > ** ** > > Thank you,**** > > *Heather Hutcheson***** > > General Atomics *|* Information Technology > 3550 General Atomics Ct. San Diego, CA 92121**** > > heather.hutche...@ga.com > PH: (858) 455-3366**** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
