Variables are pieces of data (for example, in a change request or an entry in the parent object) that are passed to and from task groups and tasks, and into flows in TMS. Variable data can be generated automatically, or it can be supplied manually by resources working on the task.
You creates variable templates that are used for mapping in to or out of fields. Then, during the execution stage, these variables exchange data between the task group, task, or flow at runtime. Any task, task group, or flow can access any variable value. If no value exists for a variable, its value is returned as NULL. If you have associated a Task Group --> Task Template --> Variable then that Variable will always show in that Task Template for the Task Group when using multiple times in a Change request. For Example: The Variable you have mapped that is showing in the Data tab of the Task that filed will be seen same for all the Tasks when using in a Change Request. Hope this helps. Kunal On Fri, Jun 7, 2013 at 8:59 PM, RozzT <[email protected]> wrote: > Hi Remedy Crew! > > We've created a variable task template with the template type = Global. > > Problem: > The variable selection is not clearing-out. > > For instance: > Working several CRQs that use the Group Task Template with the variable > task. > After entering the first CRQ, choosing the variable, the next CRQ that > uses the same Group Task Template with the variable task, contains the > previous variable selection. > > Thoughts? > We're using Remedy 7.6.04 > > Thanks > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
