Make sure when they are logging in, the case and spelling are correct. Sent from my iPhone
On Jun 10, 2013, at 6:04 AM, Thomas <[email protected]> wrote: > Hello all, > > we have some users that are complaining that they cannot access incident > management, change management and so on when logged on to our ITSM7.6.03 > system. Their accounts are set up normally and they have proper permissions. > > When I log in with their accounts from my side (also via web), I can see > everything. They sent screenshots from their tries and they are only having > the following options on home page: > - Quick Links > - Services Request Management > - AR System Sample Application > > Guest mode was my first guess, but that is disabled on the server. > Any ideas where this comes from? > > Cheers, > Thomas > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
