Hi, We did faced similar issue several times even on 7.0.03 environment. Removing application permissions and reapplying permissions resolves issue each time.
-- Regards, Sunil Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Email: [hidden email] || Web Site: www.vyomlabs.com Follow Vyom Labs http://twitter.com/#!/vyomlabs || http://www.linkedin.com/company/vyom-labs -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lisa Singh Sent: Tuesday, June 11, 2013 9:21 AM To: arslist@ARSLIST.ORG Subject: Re: Users missing links to modules on home page On 6/10/13, Thomas <thomas.anders....@atos.net> wrote: > Hello all, > > we have some users that are complaining that they cannot access incident > management, change management and so on when logged on to our ITSM7.6.03 > system. Their accounts are set up normally and they have proper > permissions.... I've not seen this in 7.6.03 but did start to get a similar thing in 7.6.04 - to resolve it I removed their application permissions and added them in again. Lisa _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
