Hello all, Looking for a form which has the service request REQ and the back end application ID (CHG, INC, WOI etc..) in the same form. The SRM:Request (and hope this is not a broken workflow) does not hold the values of the above in the same record. I found that some REQ's have no back application ID. I know in some cases they won’t have them (request going through approval etc..) but in some cases where the REQ exist in the SRM form but not e.g the WOI id... but the Work Order form has both... Is there a form which will always guarantee that both are created... I can use the AppRequestInstanceID instead but this will be additional work for what I am trying to achieve. This unfortunately SRM 2.2 Thanks frex
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
