Oh, ok, here it is.....

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\mbrittain>java -version
java version "1.7.0_21"
Java(TM) SE Runtime Environment (build 1.7.0_21-b11)
Java HotSpot(TM) Client VM (build 23.21-b01, mixed mode, sharing)

C:\Documents and Settings\mbrittain>

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG] On Behalf Of Longwing, Lj
Sent: Tuesday, June 11, 2013 11:32 AM
To: arslist@ARSLIST.ORG
Subject: Re: Web Service filter error

**
I was looking for that command to be run on the machine generating the error

On Tue, Jun 11, 2013 at 9:21 AM, Brittain, Mark 
<mbritt...@navisite.com<mailto:mbritt...@navisite.com>> wrote:
**
1.4.2 is what's on the server and 1.7 is what's on my workstation.

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Longwing, 
Lj
Sent: Tuesday, June 11, 2013 11:06 AM

To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Web Service filter error

**
ok...that's really weird that your java version is 1.4.2, but the other error 
is referring to the 1.7 JRE.

On Tue, Jun 11, 2013 at 8:57 AM, Brittain, Mark 
<mbritt...@navisite.com<mailto:mbritt...@navisite.com>> wrote:
**
Java version "1..4.2._05"

From: Action Request System discussion list(ARSList) 
[mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of Longwing, 
Lj
Sent: Tuesday, June 11, 2013 10:42 AM
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Subject: Re: Web Service filter error

**
If you run a 'java -version', what is your output?

On Tue, Jun 11, 2013 at 8:39 AM, Brittain, Mark 
<mbritt...@navisite.com<mailto:mbritt...@navisite.com>> wrote:
**
Hi All,

I was attempting to create a set field web service filter. When I attempted to 
load the WDSL I got the following error:
Failed to initialize JRE and internal java module (ARERR 7017)
Error loading: C:\Program Files\Java\jre7\bin\client\jvm.dll

Never seen this before the error guide and configuration guide were not very 
useful. Any ideas on what might be the cause and fix?

ARS 6.3 patch 20
Mid-tier 6.3 patch 20
Admin tool 6.3 patch 20
SunOS 5.9
Oracle 9.2

Mark

Mark Brittain
Remedy Developer
ITILv3 Foundation
NaviSite - A Time Warner Cable Company
mbritt...@navisite.com<mailto:mbritt...@navisite.com>
Office: 315-453-2912 x5335
Mobile: 315-882.5360


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