Hi, >From the below it seems you are using a 6.3 version of the Admin tool (Older) with a new version of Java.
Have you tried installing the same version of Java on the server into the machine running the Admin tool? The older tools will be compiled against the older versions of Java, therefore using a newer version can cause issues. _____ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Brittain, Mark Sent: 11 June 2013 16:42 To: [email protected] Subject: Re: Web Service filter error ** Oh, ok, here it is... Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\mbrittain>java -version java version "1.7.0_21" Java(TM) SE Runtime Environment (build 1.7.0_21-b11) Java HotSpot(TM) Client VM (build 23.21-b01, mixed mode, sharing) C:\Documents and Settings\mbrittain> From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Longwing, Lj Sent: Tuesday, June 11, 2013 11:32 AM To: [email protected] Subject: Re: Web Service filter error ** I was looking for that command to be run on the machine generating the error On Tue, Jun 11, 2013 at 9:21 AM, Brittain, Mark <[email protected]> wrote: ** 1.4.2 is what's on the server and 1.7 is what's on my workstation. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Longwing, Lj Sent: Tuesday, June 11, 2013 11:06 AM To: [email protected] Subject: Re: Web Service filter error ** ok...that's really weird that your java version is 1.4.2, but the other error is referring to the 1.7 JRE. On Tue, Jun 11, 2013 at 8:57 AM, Brittain, Mark <[email protected]> wrote: ** Java version "1..4.2._05" From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Longwing, Lj Sent: Tuesday, June 11, 2013 10:42 AM To: [email protected] Subject: Re: Web Service filter error ** If you run a 'java -version', what is your output? On Tue, Jun 11, 2013 at 8:39 AM, Brittain, Mark <[email protected]> wrote: ** Hi All, I was attempting to create a set field web service filter. When I attempted to load the WDSL I got the following error: Failed to initialize JRE and internal java module (ARERR 7017) Error loading: C:\Program Files\Java\jre7\bin\client\jvm.dll Never seen this before the error guide and configuration guide were not very useful. Any ideas on what might be the cause and fix? ARS 6.3 patch 20 Mid-tier 6.3 patch 20 Admin tool 6.3 patch 20 SunOS 5.9 Oracle 9.2 Mark Mark Brittain Remedy Developer ITILv3 Foundation NaviSite - A Time Warner Cable Company [email protected] Office: 315-453-2912 x5335 Mobile: 315-882.5360 _____ This E-mail and any of its attachments may contain Time Warner Cable proprietary information, which is privileged, confidential, or subject to copyright belonging to Time Warner Cable. This E-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this E-mail, you are hereby notified that any dissemination, distribution, copying, or action taken in relation to the contents of and attachments to this E-mail is strictly prohibited and may be unlawful. If you have received this E-mail in error, please notify the sender immediately and permanently delete the original and any copy of this E-mail and any printout. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _____ This e-mail is the property of NaviSite, Inc. It is intended only for the person or entity to which it is addressed and may contain information that is privileged, confidential, or otherwise protected from disclosure. Distribution or copying of this e-mail, or the information contained herein, to anyone other than the intended recipient is prohibited. _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
