Swanand, Apparently it's stored in object properties for the object object-prop : 6\60006\4\0\\60008\40\0\60009\4\0\\60010\4\0\\*60024\2\5 *\90002\4\26\Remedy Foundation Elements\ object-prop : 2\*60024\2\8*\90002\4\22\Remedy Asset Inventory\
What you see there is that the first example is in pool 5, and the second is 8...so if you look for property 60024, the second value past the property value will be the pool number.... If the escalation doesn't have a pool number, you don't have that property defined. On Tue, Jun 11, 2013 at 9:46 AM, swanand deshpande < [email protected]> wrote: > ** > Good Morning :-) > > Hope all is well! > > How to find out the Pool Number information for escalation from the > escalation def file? > > Thx, > Swanand > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
