Thanks Much! Is there a query that can be run in TOAD to find out the information on escalation and escalation pool number running on a particular pool number?
On Tue, Jun 11, 2013 at 10:57 AM, Longwing, Lj <[email protected]> wrote: > ** > Swanand, > Apparently it's stored in object properties for the object > > object-prop : 6\60006\4\0\\60008\40\0\60009\4\0\\60010\4\0\\* > 60024\2\5*\90002\4\26\Remedy Foundation Elements\ > object-prop : 2\*60024\2\8*\90002\4\22\Remedy Asset Inventory\ > > What you see there is that the first example is in pool 5, and the second > is 8...so if you look for property 60024, the second value past the > property value will be the pool number.... > > If the escalation doesn't have a pool number, you don't have that property > defined. > > > On Tue, Jun 11, 2013 at 9:46 AM, swanand deshpande < > [email protected]> wrote: > >> ** >> Good Morning :-) >> >> Hope all is well! >> >> How to find out the Pool Number information for escalation from the >> escalation def file? >> >> Thx, >> Swanand >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ -- S.J.Deshpande _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
