Thanks Ashish,
I created a SRD with approval type as "Custom". Now I am going to create 
Approval rules for this.
But I haven't created approval rules till yet. So should I create new Approval 
process(AP:Administration) and then 
create rules for this process.
 
Date: Thu, 27 Jun 2013 22:23:18 +0800
From: ashish.gt...@gmail.com
Subject: Re: How to configure SRM multilevel approval based on user's answer.
To: arslist@ARSLIST.ORG

**
 Hi Vitthal ,
For this case you can use custom approval.

Below are the steps : 
1. Select approval type as custom in SRD.

2. Create a approval rule to fulfill the 1st level approval.

3. Create entry in approval mapping form for 2nd level approval.
Thanks,

Ashish
On 27 Jun 2013 20:49, "Vitthal Kolhe" <vitthalkolh...@hotmail.com> wrote:

**



Hi,
One of our client wants to generate multilevel approval for service request 
based on user's answer to a question.
IN STAGE I we are capturing the approvers(like senior authority) full name in a 
field from user. After that we  use its name to get the User ID of approver.

 And then we map its user ID to the "SR field 10". I want  a request should go 
to the approver(like senior authority in this case) for sanction.
IN STAGE II once it has approved by the senior authority then one more approval 
request should go to support group for sanction. 

Can some one please give an optimal solution.
Thank you.
                                          
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