No need to create new process. Use SRM Requests - Level process Create a rule there and then create a chain approval.
Go to Application Admin console Custom Service request management Approval Chain approval Thanks, Ashish On 28 Jun 2013 13:01, "Vitthal Kolhe" <vitthalkolh...@hotmail.com> wrote: > ** > Thanks Ashish, > I created a SRD with approval type as "Custom". Now I am going to create > Approval rules for this. > But I haven't created approval rules till yet. So should I create new > Approval process(AP:Administration) and then > create rules for this process. > > ------------------------------ > Date: Thu, 27 Jun 2013 22:23:18 +0800 > From: ashish.gt...@gmail.com > Subject: Re: How to configure SRM multilevel approval based on user's > answer. > To: arslist@ARSLIST.ORG > > ** > > Hi Vitthal , > > For this case you can use custom approval. > Below are the steps : > > 1. Select approval type as custom in SRD. > 2. Create a approval rule to fulfill the 1st level approval. > 3. Create entry in approval mapping form for 2nd level approval. > > Thanks, > Ashish > On 27 Jun 2013 20:49, "Vitthal Kolhe" <vitthalkolh...@hotmail.com> wrote: > > ** > Hi, > One of our client wants to generate multilevel approval for service > request based on user's answer to a question. > IN STAGE I we are capturing the approvers(like senior authority) full name > in a field from user. After that we use its name to get the User ID of > approver. > And then we map its user ID to the "SR field 10". I want a request > should go to the approver(like senior authority in this case) for sanction. > IN STAGE II once it has approved by the senior authority then one more > approval request should go to support group for sanction. > Can some one please give an optimal solution. > Thank you. > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
