Hi Fazila,
Look like a MT cache curruption issue.
Try hard deelting the MT cache file and then start the service again.
This will re-build the fresh cache files.
I hope it was working in the past.... right?
From: "Downing, Ryan" <[email protected]>
To: [email protected]
Sent: Friday, July 5, 2013 4:51 PM
Subject: Re: Caught exception: Unable to get value of the property length
To: [email protected]
Sent: Friday, July 5, 2013 4:51 PM
Subject: Re: Caught exception: Unable to get value of the property length
**
_ARSlist: "Where the Answers Are" and have been for 20 years_
Hi Fazila,
A little more information would be helpful.
What are you trying to do?
Ryan
From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Fazila Patel
Sent: Friday, July 05, 2013 4:12 AM
To: [email protected]
Subject: Caught exception: Unable to get value of the property length
Sent: Friday, July 05, 2013 4:12 AM
To: [email protected]
Subject: Caught exception: Unable to get value of the property length
**
Hi All
I am receiving this error when running a report from the incident module. The error is Caught exception: Unable to get value of the property length object is null or undefined. I have deleted all cookies and history but am still getting the error. Please assist.
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Fazila Patel
Remedy Administrator
EOH Managed Services PS
tel: +27 (10) 241 7107 | cell: +27 82 922 2322
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Consulting | Technology | Outsourcing
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_ARSlist: "Where the Answers Are" and have been for 20 years_
