Hi Fazila, I believe this is the folder you’re looking for:
\\servername\d$\Program Files\BMC Software\ARSystem\midtier\cache Keith From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Fazila Patel Sent: Monday, July 08, 2013 5:21 AM To: [email protected] Subject: FW: Caught exception: Unable to get value of the property length ** Hi Anurag Can you perhaps give me the default MT cache directory. The report was working in the past. [Description: EOH CMYK small] Fazila Patel Remedy Administrator EOH Managed Services PS tel: +27 (10) 241 7107 | cell: +27 82 922 2322 [email protected]<mailto:[email protected]> | www.eoh.co.za<http://www.eoh.co.za/> Consulting | Technology | Outsourcing From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of anurag saxena Sent: 05 July 2013 02:55 PM To: [email protected] Subject: Re: Caught exception: Unable to get value of the property length ** Hi Fazila, Look like a MT cache curruption issue. Try hard deelting the MT cache file and then start the service again. This will re-build the fresh cache files. I hope it was working in the past.... right? [Image removed by sender.]HAVE A NICE DAY From: "Downing, Ryan" <[email protected]<mailto:[email protected]>> To: [email protected]<mailto:[email protected]> Sent: Friday, July 5, 2013 4:51 PM Subject: Re: Caught exception: Unable to get value of the property length ** Hi Fazila, A little more information would be helpful. What are you trying to do? Ryan From: Action Request System discussion list(ARSList) [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Fazila Patel Sent: Friday, July 05, 2013 4:12 AM To: [email protected]<mailto:[email protected]> Subject: Caught exception: Unable to get value of the property length ** Hi All I am receiving this error when running a report from the incident module. The error is Caught exception: Unable to get value of the property length object is null or undefined. I have deleted all cookies and history but am still getting the error. Please assist. [Description: EOH CMYK small] Fazila Patel Remedy Administrator EOH Managed Services PS tel: +27 (10) 241 7107 | cell: +27 82 922 2322 [email protected]<mailto:[email protected]> | www.eoh.co.za<http://www.eoh.co.za/> Consulting | Technology | Outsourcing This e-mail transmission contains confidential information, which is the property of EOH Holdings Limited and its subsidiaries (“EOH”). No person, other than the recipient (so indicated by the sender) may use or disclose the contents of this message, links or attachments hereto, to any person whatsoever. Unauthorised disclosure and/or use may result in civil and criminal liability. Any views expressed in this message are those of the individual sender, except where the message states otherwise and the sender is authorised to state them to be the views of any such entity. The disclaimer forms part of the content of this e-mail in terms of section 11 of the Electronic Communications and Transactions Act, 25 of 2002. Refer to EOH Disclaimer<http://www.eoh.co.za/live/content.php?Item_ID=1746> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ ________________________________ This e-mail transmission contains confidential information, which is the property of EOH Holdings Limited and its subsidiaries (“EOH”). No person, other than the recipient (so indicated by the sender) may use or disclose the contents of this message, links or attachments hereto, to any person whatsoever. Unauthorised disclosure and/or use may result in civil and criminal liability. Any views expressed in this message are those of the individual sender, except where the message states otherwise and the sender is authorised to state them to be the views of any such entity. The disclaimer forms part of the content of this e-mail in terms of section 11 of the Electronic Communications and Transactions Act, 25 of 2002. Refer to EOH Disclaimer<http://www.eoh.co.za/live/content.php?Item_ID=1746> ________________________________ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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