Since you are running ARS 7.1.x, I suspect you are storing CLOBs out of
row(default config) which will increase the db size drastically.  We have
gone through conversions to move the CLOBS to in-row, and it shrank the db
anywhere from 60-80%.  You can have your dba review the tables to confirm
the CLOB tables are consuming a lot of disk space or not.

 

Thanks,

Bryan

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of mahmoud mahdy
Sent: Monday, July 15, 2013 5:41 AM
To: [email protected]
Subject: Re: Archive Incident Management& Change Management 7.1

 

** 

I contacted WIPRO whom support BMC Remedy, and they told me that deleting
from DB level is better as it is a huge data and the system may not be able
to complete.
 

  _____  

Date: Mon, 15 Jul 2013 04:19:48 -0500
From: [email protected]
Subject: Re: Archive Incident Management& Change Management 7.1
To: [email protected]

** 

Delete from remedy as far as possible. 
 
Sent from my XperiaT smartphone
 
mahmoud mahdy <[email protected]> wrote:
 

** 

Dears,
I'd like to delete the history and keep only the last two years.
so, is it better to delete form remedy forms or DB..?
Thanks
 

  _____  

Date: Mon, 15 Jul 2013 14:41:23 +0530
From: [email protected]
Subject: Re: Archive Incident Management& Change Management 7.1
To: [email protected]

** 

Hi Mahmoud,

 

You can achieve remedy archiving using some of the external tools like
rrchive, Informatica, BMC DSO

 

1. First find out business timeframe and condition for data archieving.

2. Identify main forms and related forms to archieve.

 

Use any of the above tool or similar tool to migrate data.

 

Challenge here would be data integritiy which should be impacted.

 

Good Luck !!

 

Regards

Kiran

 

 

 

 

 

On Mon, Jul 15, 2013 at 2:22 PM, mahmoud mahdy <[email protected]>
wrote:

** 

Dears,
 
Kindly help as we have (500 GB database file) which affecting our
performance and causing system down.
is there a way to truncate the history data from the system or DB..?.
 
Thanks,
Best Regards,
 

_ARSlist: "Where the Answers Are" and have been for 20 years_ 





 

-- 

Regards 


Kiran Patil 

Cognizant Technology Solutions

Pune, India

Mob No: +91 989 037 7125

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_ 

_ARSlist: "Where the Answers Are" and have been for 20 years_

_ARSlist: "Where the Answers Are" and have been for 20 years_ 


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