Scott, I can't seem to get your contact information. Can you please email me or call me at the information below?
Thanks, Lee For our latest product demonstrations, please visit - http://www.youtube.com/user/northcraftanalytics Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | [email protected]<mailto:[email protected]> Main - (678) 664-ITSM [Description: Description: http://t0.gstatic.com/images?q=tbn:ANd9GcSo4qhIq-bDh4Z1UzKXet0tiAZqqejjd1BT8lVOHdrzZQwqeZun]<http://www.linkedin.com/in/leecullom>[Description: Description: http://t0.gstatic.com/images?q=tbn:ANd9GcSWE5AoudybparNXkh21Br8ZWGNBqdra5ylZ63igCoZ36o5b5iFEA]<http://twitter.com/#!/NorthcraftIT> http://www.northcraftanalytics.com<http://www.northcraftanalytics.com/> THE CONTENTS OF THIS EMAIL, INCLUDING THE CONTENTS OF ANY ATTACHMENTS HERETO, CONSTITUTES "CONFIDENTIAL INFORMATION" AND IS SUBJECT TO A CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT BETWEEN THE RECIPIENT AND NORTHCRAFT ANALYTICS LLC. From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Scott Hallenger Sent: Friday, July 26, 2013 12:18 PM To: [email protected] Subject: Remedy Refresher needed ** Hello everyone I have not posted on the ARS list in years, but I find that I am now in need of the brain power of this list. I have been a developer for about 12-15 years, going all the way back to Remedy 2.0 and Baystone up to remedy ARS 7.6. Unfortunately I now find myself in a situation in which I am derailed. My company has switched off of remedy (and they regret it) and is now using an application called CA Service Desk which is at least 10yers behind Remedy in its evolution. I have been painfully working with CA Service Desk since October of 2012, and have done almost nothing with Remedy. The remedy job market seem pretty good lately and I have been trying to jump back in. I have had several interviews for some great jobs but I have bombed them all because my Remedy detailed knowledge is way too cloudy (use it or lose it). When asked to provide any kind of detailed knowledge I stumble because of my 9mth hiatus. So what I am looking for is this. Is there some kind of free self test, self assessment, or study guide that I can get my hands on to help bring my skills back to the forefront. A simple list of 100 questions would help (anything would help). Thanks in advance and I look forward to your replies. Oh and some final parting advice..... If anyone ever tries to point you in the direction of CA Service Desk "Run..Run as fast as you can in the other direction". _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
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