Some of the questions as you noted are for either older systems and no longer available or are for older systems such as how do you deploy an application to the WEB that were needed in 5.X and 6.X that are also no longer needed. Someone is not just trying to know what their knowledge is for the latest versions but also how well they know versions no longer supported. This is a perfect example of a headhunter with a script.
-----Original Message----- From: Lisa Singh <[email protected]> To: arslist <[email protected]> Sent: Sun, Jul 28, 2013 2:13 pm Subject: Re: Remedy Refresher needed I had a go an answering these for a laugh - if anyone else wants to put in the stuff I don't know we could have a good study guide for interviews! Also I'm probably wrong on several, so feel free to correct me... 1) What is the difference between and Active Link and a Filter? Active Link is initiated by a client action. A filter runs server-side, independent of client input so can be used to enforce rules, since the user has no control over whether they execute 2) What is a .def file used for? To import and / or export Remedy objects 3) What is a .arx file? Remedy data export file 4) Who is Doug Mueller? One of the founders of Remedy Corp. 5) What is a use for an Active Link Guide? ??? 6) What type of field is the "Worklog" field? Table 7) Name two DBMSs in which Remedy ARS can run on top of? DB2 Universal, Informix, Oracle, Sybase, and Microsoft SQL 8) What does ARS stand for? Action Request System 9) What are the core fields? * Request ID—Unique tracking number assigned to each request by AR System. * Submitter—Login name of the user who submits a request. * Create Date—Date and time that a request is created. * Assigned To—Person assigned to handle the request. * Last Modified By—User who last modified the request. * Modified Date—Date and time that the request was last modified. * Status—Current status of the request. * Short Description—Brief description of the request. * Status History—Time the request’s status was last changed and who changed it. This field does not appear in forms. To view the information in this field, users must display a request and choose View > Status History. 10) What does $MENU$ do? Returns the current menu 11) What is the function of DDE-Poke? Deprecated - something to do with the User tool on windows sending data to a third party application 12) What are ar.ini and ar.conf files used for? ar.ini - environmental preferences that need to be loaded at runtime, essentially a preference file (before my time but I think ar.ini was also client-side for the user tool). ar.conf are server settings that can be (in theory) referenced at any time by the server - conf files are generally in a very particular format, often with delimiters so are a little bit like a database in flat file form. 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? No idea, all old versions. 14) Why ardiff utility is used for? Comparing .def files? 15) How do you deploy your application on web? Create a or import a deployable application, create an entry point (?) 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? wf log - order of operations executing, arerror.log - observe any exceptional conditions, arfilter.og details the specific filters firing, aresc.log details the escalations firing 17) Explain the actions available in active link which are not in Filters. Explain why it is not. (?) stuff related to submitting, like commit changes - anything that requires input from the user. 18) Why ardiff utility is used for? see 14) 19) What is the primary table in the AR System data dictionary? Control - contains things like dbVersion and next available ID for various structure items that can be created 20) How does the AR System manage the data you see in Remedy Forms? (Guessing mostly) Field data is stored in the fields table based associated with the database ID of the fields (From DBref guide): MS SQL column types * Attachment up to 2 GB - image * Character with a maximum length of 8000 or fewer bytes - varchar * Character with an unlimited length or a maximum length of more than 8000 bytes - text * Currency (a group of columns composed of a combination of the specified column types) decimal, varchar, and int * Date - int * Date/Time (time stamp) - int * Decimal - decimal * Diary - text * Integer - int * Real - float * Selection - int * Time - int 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy.... what you say? ?? 22) How do you troubleshoot AR System server outages to restore access to the system? logging / logs 23) How does mid-tier work and where does it fit in the client server architecture? Sits midway between the client tier (javascript and HTML) and the AR Server translating input to the AR Server and formats AR Server applications so they can be viewed on a web-based client tier 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. Filters work server-side and enforce business rules, and can be executed in phases, the phases are dictated by function Phase 1: Call Guide Exit Guide GoTo Go To Guide Label Log to File Message Set Fields Phase 2: Push Fields Direct SQL Phase 3: Notify Run Process Distributed Server Option 25) Can you force a filter to fire all actions in the first phase? I thought they were all fired by default? 26) List all of the possible uses for guides. They were looking for walking tables? ??? 27) What is walking tables? ??? 28) when you use CMDBDriver.exe command line utility? ?? 29) When you use arreload.exe command line utility? ??? 30) how you reset the application administrator / demo password if you forget it? ??? 31) When you use arsignal command line utility? ??? 32) When you use runmacro command line utility? ?? 33) When you use archgid command line utility? ??? 34) How many table types are available in ARSystem Database and explain them? ?? > - Start reading the problems and solutions of current postings... > > http://www.mail-archive.com/[email protected]/msg61596.html > 1) What is the difference between and Active Link and a Filter? > 2) What is a .def file used for? > 3) What is a .arx file? > 4) Who is Doug Mueller? > 5) What is a use for an Active Link Guide? > 6) What type of field is the "Worklog" field? > 7) Name two DBMSs in which Remedy ARS can run on top of? > 8) What does ARS stand for? > 9) What are the core fields? > 10) What does $MENU$ do? > 11) What is the function of DDE-Poke? > 12) What are ar.ini and ar.conf files used for? > 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 > and 7.5 majorly? > 14) Why ardiff utility is used for? > 15) How do you deploy your application on web? > 16) When and in what situation you use workflow log, arerror.log, > arfilter.log, aresc.log? > 17) Explain the actions available in active link which are not in Filters. > Explain why it is not. > 18) Why ardiff utility is used for? > 19) What is the primary table in the AR System data dictionary? > 20) How does the AR System manage the data you see in Remedy Forms? > 21) Without using DSO or EIE, what are your thoughts for providing a > 'STANDARDIZED' methodology for interfacing/integrating with Remedy > applications. This customer was actually looking to use C.I.M. or some > other open standard solution to interface with Remedy.... what you say? > 22) How do you troubleshoot AR System server outages to restore access to > the system? > 23) How does mid-tier work and where does it fit in the client server > architecture? > 24) Describe how filters work? They were actually looking how filters work > in different phases... which led to the next question. > 25) Can you force a filter to fire all actions in the first phase? > 26) List all of the possible uses for guides. They were looking for > walking > tables? > 27) What is walking tables? > 28) when you use CMDBDriver.exe command line utility? > 29) When you use arreload.exe command line utility? > 30) how you reset the application administrator / demo password if you > forget it? > 31) When you use arsignal command line utility? > 32) When you use runmacro command line utility? > 33) When you use archgid command line utility? > 34) How many table types are available in ARSystem Database and explain > them? > > > GOOD LUCK!!!! > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
