My advice would be to try to get a Job with a consulting firm that specializes in rapid solutions. These places usually set you up on projects that last from anywhere between a few weeks, to 6 months, to a year. Each time you finish a project your on to another one. This is good because you will be thrown into many different implementations quickly, and forced to learn their setup and how they use the system. I have yet to ever see a company that doe not use ITSM with ate least some level of customization, and there are ways to do that safely. Often when you sign with a company like these they pay for your training, because they can bill you out a a higher rate (Column would be a good example).
________________________________ From: "Campbell, Paul (Paul)" <[email protected]> To: [email protected] Sent: Monday, July 29, 2013 10:18 AM Subject: Re: Remedy Refresher needed ** This has prompted me to pose a similar question, I’ve been doing remedy custom development for many years, since the 2.x days (those were painful) but I have never really done any ITSM work. I think I need to get better acquainted with ITSM and how it all works since that seems where the lion’s share of jobs are these days. I know that I could take some remedy training classes, but that is a bit cost prohibitive for an individual to foot the expense, suggestions on first steps? From:Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Longwing, Lj Sent: Friday, July 26, 2013 2:45 PM To: [email protected] Subject: Re: Remedy Refresher needed ** if you can answer say 2/3 or 3/4 of those, you should be relatively good at Remedy core administration, but a completely different list of questions would be involved in determining ITSM capabilities of a developer., and those questions don't do anything to determine what sort of process a person would follow to customize an ITSM form. On Fri, Jul 26, 2013 at 12:27 PM, SUBSCRIBE arslist Anonymous <[email protected]> wrote: Hi Scott, in addition to what Longwing, L suggested, Since you have "had several interviews for some great jobs but I have bombed them all because my Remedy detailed knowledge is way too cloudy (use it or lose it)", Post the questions you have compiled from these interviews, may be we call all pitch in to help you with answers.......... Here is some help ..... - if you get no access to current documents, using google search "BMC Remedy" filetype:pdf .. you will probably get prior version docs, (not 8 but may 7.x) - Doc and know how -- via BMC Communities http://communities.bmc.com - Youtube of Demo of the products. - Search list for "Interview Questions" - Start reading the problems and solutions of current postings... http://www.mail-archive.com/[email protected]/msg61596.html 1) What is the difference between and Active Link and a Filter? 2) What is a .def file used for? 3) What is a .arx file? 4) Who is Doug Mueller? 5) What is a use for an Active Link Guide? 6) What type of field is the "Worklog" field? 7) Name two DBMSs in which Remedy ARS can run on top of? 8) What does ARS stand for? 9) What are the core fields? 10) What does $MENU$ do? 11) What is the function of DDE-Poke? 12) What are ar.ini and ar.conf files used for? 13) Describe the features that are available by comparing ARS Ver. 6.3, 7.1 and 7.5 majorly? 14) Why ardiff utility is used for? 15) How do you deploy your application on web? 16) When and in what situation you use workflow log, arerror.log, arfilter.log, aresc.log? 17) Explain the actions available in active link which are not in Filters. Explain why it is not. 18) Why ardiff utility is used for? 19) What is the primary table in the AR System data dictionary? 20) How does the AR System manage the data you see in Remedy Forms? 21) Without using DSO or EIE, what are your thoughts for providing a 'STANDARDIZED' methodology for interfacing/integrating with Remedy applications. This customer was actually looking to use C.I.M. or some other open standard solution to interface with Remedy.... what you say? 22) How do you troubleshoot AR System server outages to restore access to the system? 23) How does mid-tier work and where does it fit in the client server architecture? 24) Describe how filters work? They were actually looking how filters work in different phases... which led to the next question. 25) Can you force a filter to fire all actions in the first phase? 26) List all of the possible uses for guides. They were looking for walking tables? 27) What is walking tables? 28) when you use CMDBDriver.exe command line utility? 29) When you use arreload.exe command line utility? 30) how you reset the application administrator / demo password if you forget it? 31) When you use arsignal command line utility? 32) When you use runmacro command line utility? 33) When you use archgid command line utility? 34) How many table types are available in ARSystem Database and explain them? GOOD LUCK!!!! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
