On 8/1/13, Brittain, Mark <[email protected]> wrote: o. > > In the Work Info Notes there are Work Info Types Such as Install Plan, Test > Plan and Backout Plan. One thought is that if certain conditions are met, a > set of filters would create the Work Info Notes. Anyone done something like > this? If so how did you do it and what was the condition that executed the > Work Order Notes creation?
We took a different approach to do more or less the same thing - our BMC Consultant customised the basic Change template form to also include Change WorkLog which would then create the 5 work info note types we use with all changes with some basic values to tell people what info to put into that sort of note type. Lisa _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
