well..it's not complex...so if you have complex workflow, it may be in the order that you are doing things...a simple active link that opens the record in question in 'display' mode, and then a second action that closes the current window, is all that's needed...if you are doing it in the other order (close, then open) the close action terminates the AL in question, so the open never occurrs...
On Tue, Aug 6, 2013 at 12:56 PM, Alan Truelove <[email protected]>wrote: > ** > On performing a Search, and getting results panel, the selected ticket > appears in Modify mode.... > how to automate' change to display mode'? A user group post says close and > reopen the window with Active Link. OK I wrote (complicated) workflow to do > that & it works....I am prob overlooking an easier method... Thanks! > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

