Hi,
For,
Windows 2008
SQL Server 2k8
ARS 7.6.04
ITSM 7.6.04
IF you want Delete filter to function you need to
Perform the following steps:
1. Go to Developer Studio
2. Create Overlay of NTE:Notifier(NTE:Notifier Log)
form
3. Open NTE:Notifier(NTE:Notifier Log) form
4. Go to Form Menu option and add/remove field to
the view and add field z1D_Action to the view and save
5. Open the NTE:Notifier(NTE:Notifier Log)form in
Mid_tier search the records and type in z1D_Action=DELETE (if you want to
delete all then select All records and then Modify All
type in z1D_Action=DELETE)
6. Save the request/requests
7. Request/requests will get deleted through
filters(NTE:NTS:Delete_800,NTE:NTL:Delete_795 confirm)
We can achieve the same on
Windows 2008 r2
Oracle 11g
ARS 8.1
ITSM 8.1
--
Regards,
Vilas Auti
Vyom Labs Pvt. Ltd.
BSM Solutions & Services || ITIL Consulting & Training
Email: [hidden email] <http://ars-action-request-
system.1093659.n2.nabble.com/user/SendEmail.jtp?type=node&node=7583733&i=0>
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From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Hennigan, Sandra
Sent: Tuesday, August 06, 2013 3:24 AM
To: [email protected]
Subject: NTE:Notifier and NTE:Notifier Log Forms
**
Windows 2008 r2
Oracle 11g
ARS 8.1
ITSM 8.1
So I was troubleshooting an issue that caused me to search the NTE:Notifier
and NTE:Notifier Log Forms. I had expected NOT to find any records in
either form except where there might be an error on the record.
I thought (and the Delete Filters, NTE:NTS:Delete_800 and
NTE:NTL:Delete_795 confirm) that there should not be any records. Except I
found over 48,000.
Do I just delete the records? What are the implications/complications of
leaving them other than increasing the size of the database? Issues to be
aware of if I delete them? How do I get the delete filters to function?
Thank you,
Sandra Hennigan
Remedy Developer
Criminal Division | U.S. Department of Justice
☎ (202) 353-0557
Mobile: 202-716-0848
[email protected]
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