thick client wouldn't be getting a web 500 error of course because it isn't using the web :)....so...this is saying that your Web server is getting a null value in an unexpected place. I would start by flushing the Mid-Tier cache, and then the user cache if they continue experiencing issues.
On Thu, Aug 8, 2013 at 9:00 AM, Herrera, Danny <dherr...@columbia.com>wrote: > ** > > This is bugging me, this is happening to only two users right now that I > know of on the web interface of the Change Management module. Using the > thick client to access this works fine however. Any ideas on why this > would be happening?**** > > ** ** > > *HTTP Status 500 - * > ------------------------------ > > *type* Exception report**** > > *message* **** > > *description* *The server encountered an internal error () that prevented > it from fulfilling this request.***** > > *exception* **** > > java.lang.NullPointerException**** > > com.remedy.arsys.goat.field.FieldGraph.getFieldGraphKey(Unknown > Source)**** > > com.remedy.arsys.goat.field.FieldGraph.getHTMLJSKey(Unknown Source) > **** > > com.remedy.arsys.goat.field.FieldGraph.getHTMLData(Unknown Source) > **** > > com.remedy.arsys.goat.field.FieldGraph.transmitHTML(Unknown Source) > **** > > com.remedy.arsys.stubs.FormServlet.requestDispatch(Unknown Source) > **** > > com.remedy.arsys.stubs.FormServlet.doRequest(Unknown Source)**** > > com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source)*** > * > > com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source)**** > > javax.servlet.http.HttpServlet.service(HttpServlet.java:627)**** > > javax.servlet.http.HttpServlet.service(HttpServlet.java:729)**** > > ** ** > > ** ** > > *Danny Herrera* *|* SharePoint Administrator III *|* Columbia Sportswear** > ** > > office: 503-985-4127 *|* mobile: 503-702-6024 *|* email: > dherr...@columbia.com**** > > ** ** > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
