My users are looking for that new feature in SP5 - basically Copy to New!!

From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of laurent matheo
Sent: Monday, August 12, 2013 2:03 PM
To: [email protected]
Subject: Re: Service Pack 5 for 7.6.04 of the BMC Remedy Action Request System 
product.

**
I guess some of 8.1. So far I only saw the FTS part.
I didn't see RBE or Change calendar or granular overlays.
Anyway, ITSM isn't concerned by the SP5, "only" ARS, CMDB, Integrator, SLM (and 
well, Orchestrator). So no ITSM or RKM or Migrator or SRM.

ARS (+ arsuser + dev studio):
FTS (8.1 like), performance statistics, new keyboard shortcuts.
Security enhancements (file uploads restrictions, login to mid-tier using POST)
https://docs.bmc.com/docs/display/public/ars7604/Service+Pack+5%3A+7.6.04.05

CMDB / integrator:
Didn't see any new features here (?).
https://docs.bmc.com/docs/display/public/ac7604/Service+Pack+5

SLM:
It seems there is no tech bulletin for SLM (yet?).


@Carl:
Yeah :)
That and:
-> If you are using BMC Remedy AR System 7.6.04 with a Sybase database, you 
cannot upgrade to Service Pack 5.
-> You cannot upgrade BMC Remedy AR System 7.0.1 Patch 10, Patch 11, or Patch 
12 to version 7.6.04 Service Pack 5 due to installation errors.

I guess the 8.1 SP1 will take care of the upgrade "feature delete" problem. 
Maybe it'll be released at wwrug. Since it's a SP if I'm correct remembering 
what David said last year, a SP would bring new features (?).




On 12 Aug, 2013,at 08:19 PM, Jason Miller 
<[email protected]<mailto:[email protected]>> wrote:
** That sounds a little fishy.  Including Granular Overlays?  I would be very 
surprised.
On Mon, Aug 12, 2013 at 8:18 AM, Tauf Chowdhury 
<[email protected]<mailto:[email protected]>> wrote:

**
I've heard that SP5 is basically everything that comes with 8.1 just for 7.6.04.

Sent from my iPhone

On Aug 12, 2013, at 11:17 AM, laurent matheo 
<[email protected]<mailto:[email protected]>> wrote:
**
The FTS architecture part looks interesting :)
(backport from 8.1).

On 12 Aug, 2013,at 04:40 PM, "Sanford, Claire" 
<[email protected]<mailto:[email protected]>> 
wrote:
Anyone looked at this yet??

Claire

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